ERP Upgrade Project Manager
Seattle, WA (Contract W2 Hourly, Hybrid)
**Please note** Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an H1-B employment visa at this time.
Why clients choose Pivotal Consulting:
We are a technology management consulting firm helping Fortune 500 companies improve their performance – we specialize in making People, Process, and Technology work together! Our clients count on us to deliver excellence and seek our guidance on business and technology strategy, technology modernization, and cloud transformation initiatives. Simply put, by listening to our clients closely and focusing on delivering quality, we bring them peace of mind.
After guiding and helping numerous clients from global enterprises to mid-market firms to non-profit organizations, we are now experiencing breakthrough growth!
The impact you will have:
As a technical, relationship driven and customer focused professional, you will help us continue providing our clients with the quality of work that they have come to know us by.
Our Project Managers work closely with clients to define, prioritize, and achieve strategic project objectives. You will be responsible for keeping stakeholders informed, driving decision making and spearheading critical business-technology initiatives.
What you will do:
- Lead a critical project to upgrade client's Oracle Customer Care & Billing environment (application, OS, middleware, database, and physical infrastructure) to the latest version
- Prepare and maintain project plans, status reports, risk assessments, change requests and resource requirements
- Manage a detailed project schedule and budget over multiple delivery periods
- Manage project teams of various resources - company, client, and third-party resources - by providing leadership and work guidance across all phases of the project life cycle
- Customize development methodology (Waterfall and/or Agile) to meet client needs
- Guide change management and manage client expectations
- Recommend and influence project direction and decisions in formal, tailored presentations to groups of key decision makers at the executive level
What makes you a good fit:
- 5+ years working experience as a project manager in the consulting industry
- Demonstrated experience managing Oracle CC&B upgrade or ERP implementation projects
- Proven success in leading multi-stakeholder IT initiatives
- Strong background in systems integration, testing, and vendor coordination
- Expertise in full project life cycle – requirements, scoping, managing and delivering - service-oriented business process solutions and optimization
- Experience with project metrics, including data gathering, trend analysis, creation and metrics reporting
- Adept in Clarity, Microsoft SharePoint, Project, Excel, Visio and PowerPoint
- Well-versed in Agile/Scrum development methodology
- Ability to anticipate client needs and identify and implement short and long-term solutions
- A champion of problem solving, active listening, partnering and improvising
- Demonstrated initiative in presenting out-of-the-box ideas, trying new things and challenging yourself and those around you
- Preferred certifications: PMP and/or ITIL
- Bachelor’s Degree in Business, Information Systems, or related field or equivalent work experience
- Public sector / government / municipality experience is a PLUS
- Experience in government or public-sector IT environments
- PMP certification (preferred but not required)
- ITIL certification or familiarity with service management frameworks (preferred but not required)
- Excellent communication and stakeholder management skills
Why our employees love working at Pivotal:
We believe our strength comes from our differences, and as a Certified Minority-Owned Business (MBE) and a majority women-led firm, we are committed to fostering and promoting a culture of diversity and inclusion. We believe our team and our community are our greatest assets and we strive to promote both daily.
From providing our employees the time to pursue company-sponsored certifications, to supporting and partnering with multiple non-profit organizations brought forth by our employees (such as Food Lifeline, United Way, and the Seattle Humane Society), we are proud to support both our fellow Pivotalites and the causes close to their hearts.
As we grow, we are anchored and driven by our Four Core Values:
- Be Engaged – We are present, committed, and accountable to our clients and to each other
- Consistently Deliver – We are dedicated and reliable by consistently delivering excellence
- Always Better – We continuously evolve, inspired to drive beyond the everyday norm
- Do Happy – Be passionate and bring fun and creativity into everything you do
Compensation, Diversity and Benefit Information:
The pay range for this position in Washington is $50 - $70/hr.; however, base pay offered may vary depending on job-related knowledge, skills, candidate location, and experience.
Pivotal Consulting is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age or veteran status.
Pivotal Consulting offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, and paid time off.