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Project Manager/Business Analyst

Hybrid, Seattle, WA
Project Manager/Business Analyst
Seattle, WA (Full Time, Hybrid)
Why clients choose Pivotal Consulting: 
We are a technology management consulting firm helping Fortune 500 companies improve their performance – we specialize in making People, Process, and Technology work together! Our clients count on us to deliver excellence and seek our guidance on business and technology strategy, technology modernization, and cloud transformation initiatives. Simply put, by listening to our clients closely and focusing on delivering quality, we bring them peace of mind.   

After guiding and helping numerous clients from global enterprises to mid-market firms to non-profit organizations, we are now experiencing breakthrough growth! 
The impact you will have: 
As a relationship driven and customer focused professional, you will help us continue providing our clients with the quality of work that they have come to know us by.  

About our client:  
Our client is the nation’s leading provider of dental insurance, their core purpose is the advancement of the oral health of their customers, partners and consumers through dental insurance and philanthropic efforts.
About the project:  
Our client currently has a mix of SharePoint Online modern, classic and sub-sites and would like to have a consistent user experience that maximizes the features of SharePoint as part of Microsoft 365. The team will design a new architecture, migrate data into the new sites, configure Hubs and navigation, as well as implement other modern features. The project team will also be responsible for a light weight communications plan and stakeholder training.

About the Role:
Project Management:
  • Weekly status reports, run weekly client syncs, weekly budget reporting, escalate risks and issues to the Pivotal Engagement Manager  
  • Manage expectations and deadlines throughout project 
  • Create communications, work with client to determine appropriate method, sender, and cadence 
  • Work with client to create feedback mechanism
Business Analysis:
  • Analyze, develop, and define recommendations pertaining to client business and technology projects.
  • Perform As-Is, To-Be, gap analysis and recommendations for client engagements.
  • Critically evaluate information gathered from multiple sources:
    • Reconcile conflicts, decompose high-level information into details, and distinguish client requests from underlying needs.
  • Full project life cycle from tracking technical deliverables, milestone completion, administration, and change management, to successful execution and completion.
  • Prepare solutions with risk identification and financial analyses such as cost/benefit, ROI, etc.
  • Manage multiple projects, accurately estimating work effort and managing client expectations.
  • Delivers business requirement documents (BRD), functional specification documents (FSD), process flow maps, uses cases, implementation plans, and status reports.   

What makes you a good fit: 
An excellent candidate for this role is familiar with SharePoint Online, able to balance time between Business Analyst and Project Management tasks, is excellent at documentation, and not afraid to escalate risks or ask for help.
  • 4+ years of consulting experience  
  • 4+ years of hands-on project management experience, including the use of a formal project management framework, tools and processes 
  • SME in project management (Agile and/or Waterfall) 
  • Demonstrated success creating project plans, forecasting/scheduling, communicating with stakeholders and managing project team members 
  • Proven ability to take initiative and drive results  
  • Able to enter a new subject area and - through proactive learning, critical thinking and intuitive questioning – ramp up quickly, adapt to change and stay ahead of business needs 
  • Seeks out stakeholder perspectives and incorporates those perspectives into delivered results 
  • Capable of receiving and providing direct feedback 
  • Constantly seeks and acts on improvement opportunities 
  • Demonstrated ability to contribute to the success of others 
  • Excellent organization and communication skills including English language mastery  
  • Adept in SharePoint, Project, Excel, Visio and PowerPoint 
  • Experience as a business analyst leading functional design sessions, documenting fit gap analysis, analyzing and creating process flows, and working with SME’s to validate functional requirements preferred 
  • Change Management certification (Prosci methodology) or related experience preferred 
  • Certificates in PMP/PMI and Microsoft Project or related experience preferred 
  • Bachelor's degree (B.S./B.A.) and/or experience in relevant fields 
Why our employees love working at Pivotal: 
We believe our strength comes from our differences, and as a Certified Minority-Owned Business (MBE) and a majority women-led firm, we are committed to fostering and promoting a culture of diversity and inclusion. We believe our team and our community are our greatest assets and we strive to promote both daily.  
From providing our employees the time to pursue company-sponsored certifications, to supporting and partnering with multiple non-profit organizations brought forth by our employees (such as Food Lifeline, United Way, and the Seattle Humane Society), we are proud to support both our fellow Pivotalites and the causes close to their hearts.  
As we grow, we are anchored and driven by our Four Core Values: 
  • Be Engaged – We are present, committed, and accountable to our clients and to each others
  • Consistently Deliver – We are dedicated and reliable by consistently delivering excellence  
  • Always Better – We continuously evolve, inspired to drive beyond the everyday norm 
  • Do Happy – Be passionate and bring fun and creativity into everything you do 
Compensation, Diversity and Benefit Information:
The pay range for this position in Washington is $45 - $75/hr.; however, base pay offered may vary depending on job-related knowledge, skills, candidate location, and experience.

Pivotal Consulting is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age or veteran status.          

Pivotal Consulting offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, and paid time off.


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